Housekeeping Supervisor - Caulfield

About the role

Bupa Aged Care Australia is looking for a new Hospitality Supervisor to lead its housekeeping service at a modern care home in Caulfield, Victoria. The home has 127 beds across a variety of care units, sits in a leafy bayside suburb with public transport nearby, and aims to focus on the health, lifestyle and well-being of its residents. The supervisor ensures the care home is always clean and well presented.

Key responsibilities

• Lead the housekeeping function so that cleaning and laundry are delivered to the highest standards
• Keep the home clean, maintained and presented to an appropriate standard for residents and prospective residents, in line with Aged Care Quality Standards
• Assist with housekeeping budget development and purchasing
• Help the Regional Hospitality team manage and supervise suppliers and external contractors, assess supply quality and give feedback
• Oversee and directly manage all Cleaning and Laundry Assistants
• Manage the performance of rostered staff in line with scope of practice, position descriptions and roles

Required profile

• Previous experience in a housekeeping supervisory role
• Demonstrated experience managing the housekeeping budget and ordering supplies
• Cleaning experience is a must; experience in aged care, hospital or hotel environments is highly advantageous
• Prior exposure to audits and compliance with regulatory requirements
• Formal qualifications in cleaning operations are an advantage

Required skills

• Ability to prioritise work within established policies, guidelines and procedures
• Strong verbal and written communication and interpersonal skills with a customer service focus
• Computer knowledge of Microsoft Word and Microsoft Excel
• Problem-solving, time management and organisational skills

What we offer

• A supportive, collaborative and caring team culture
• Continual learning and development opportunities
• Flexible working shifts and arrangements
• Relocation and accommodation assistance
• Internal transfers across care homes

To apply, use the online application process, which includes pre-employment checks.