Head of Design (12-Month Parental Leave Contract)

About the role

Zurich Australia is looking for a Head of Design to join its Consumer Channel & Capability team on a 12-month contract, starting before Christmas. The role leads, optimises and governs the design capability so that design delivers measurable customer, partner and business outcomes, supporting the ambition to be Australia's leading digital insurer.

You will lead a multidisciplinary practice covering service design, UX/UI, product design, design ops and AI enablement, combining practice leadership, people leadership and enterprise transformation accountability. You will partner with executive leaders on experience strategy, product direction, technology and service delivery.

Required profile

• Passion for design as a strategic enterprise capability, including in an AI world
• Durable design capability with deep technical expertise, high-quality standards, ambitious leadership, AI-enabled operating models and data-led experience governance
• Ability to balance customer ambition with commercial, operational, risk, technology and delivery needs
• Curious and experimental, eager to test new ideas using AI
• Able to build strong relationships across segments and functions and influence key stakeholders

What we offer

• Parental leave support and family care options
• Hybrid working: 3 days in the office and 2 days at home per week for full-time employees
• Wellbeing programs, a $500 wellbeing payment per year and a $295 starter e-voucher
• Award-winning training programs and global mobility opportunities across more than 200 countries