Guest Experience Ambassador - Part Time

About the role

Grill'd is looking for part-time front-of-house staff for its Surfers Paradise restaurant. The role is about being the face of the restaurant and creating memorable guest experiences, with no hospitality experience required if you have worked in retail or customer service.

Key responsibilities

• Create memorable guest experiences and own the floor, till and service flow
• Bring energy, warmth and personality to every interaction
• Support the team and keep service running smoothly

Required profile

• Background in retail, customer service or another people-first role; hospitality experience not required
• Thrive in fast-paced environments and stay calm under pressure
• Team player with a positive, proactive attitude
• Flexible across shifts, including Friday nights and weekends
• Full working rights in Australia and aged 16 or older

What we offer

• Free burgers on shift and team discounts
• Structured training and career growth
• Rewards and incentives for teams that perform well

To apply, complete a short online assessment of about 20 minutes (game-based tasks and video questions) within 48 hours of applying, then attend an interview if shortlisted.