Full-Time Salesperson & Mail Order (Marine Retail)

About the role

A single full-time position in Brookvale combines retail floor service and mail order order fulfilment. The 38-hour week is split between the two departments depending on store and order volumes, and pays above award conditions. Previous retail experience is preferred but not essential.

Key responsibilities

• Retail floor: provide friendly, courteous service by phone and in person
• Operate the cash register and customer service desk, take orders and provide quotes
• Advise customers on marine products in the retail store
• Merchandising and housekeeping in the store
• Mail order: pick stock accurately for online orders and pack them securely for courier transit
• Print labels and process consignments, keeping the pack area tidy, stocked and organised
• Flag stock shortfalls or order issues to the team

Required profile

• Punctual and reliable, with a strong work ethic
• Excellent communication and teamwork skills
• High attention to detail, physically fit and able to stand for long periods
• Able to move heavy products and bulky goods
• Quick learner who can switch between serving customers and working through the order queue
• Boating and sailing knowledge is welcomed