Full-Time Footwear Sales Assistant

About the role

JD Sports is looking for an energetic Full‑Time Footwear Sales Assistant to join our Charlestown store. You will work a roster of Tuesday to Saturday shifts, delivering exceptional customer service and representing the brand in a fast‑paced retail environment.

Key responsibilities

• Act as a brand ambassador, maintaining a positive and professional attitude.
• Develop and keep up‑to‑date product knowledge to advise customers on the latest footwear and apparel.
• Provide personalised 1:1 assistance, answer queries and process sales transactions.
• Collaborate with management and the wider store team to meet KPIs and sales targets.
• Support ad‑hoc tasks such as visual merchandising, store cleanliness and presentation.
• Escalate customer complaints to management and complete mandatory training.

Required profile

• Previous customer‑service experience in retail, hospitality or a similar industry.
• Passion for sports fashion and familiarity with key brands.
• Positive, can‑do attitude and ability to work well within a team.
• Comfortable in a fast‑changing environment and able to multitask.
• Flexible to work varied shifts, including weekends and holidays.

Required skills

What we offer

• Opportunity to work with a leading global sports fashion retailer.
• Dynamic, supportive team environment.
• Training and development to enhance product knowledge and sales expertise.