Front of House Manager

About the role

Applejack Hospitality is expanding and is looking for experienced Assistant Venue Managers to lead its front of house teams across its growing portfolio of venues in Sydney. The role delivers premium, service-led guest experiences in a team of passionate hospitality leaders.

Key responsibilities

• Lead, coach and roster the front of house team to deliver great guest experiences
• Oversee daily floor operations, sections, reservations and waitlists
• Train and develop the team across service, upselling and guest recovery
• Manage labour, budgets and key service KPIs
• Maintain RSA, safety and compliance standards
• Oversee POS, cash-up and end-of-day procedures

Required profile

• Leadership experience in a premium restaurant or bar environment
• Confident managing labour, budgets, stock and POS systems, with a strong eye for the detail
• Current NSW RSA, or the ability to obtain one before starting
• Flexibility to work a rotating roster, including nights, weekends and public holidays

What we offer

• Inclusive team culture
• Career pathways, paid training and development, and ongoing food and beverage training
• Competitive tip structure
• Sustainable rosters supporting work-life balance
• Dining discounts across Applejack venues
• Social events, celebrations, incentives and rewards for performance