Front Desk Administrator

About the role

SCT is seeking an experienced Front Desk Administrator to join its WA branch team and act as the welcoming face of the branch. The role covers reception, customer enquiries, accounts processing, travel bookings and meeting coordination, providing trusted administrative support to senior leadership in a professional, fast-paced environment. The position is permanent and full time.

Key responsibilities

• Ensure reception coverage during business hours (Monday to Friday, approximately 7:30am to 3:40pm), keeping a professional and welcoming front of house.
• Be the first point of contact for visitors, customers and suppliers, managing phone, email and walk-in enquiries promptly and accurately.
• Maintain an organised and professional reception, boardroom and common office areas.
• Coordinate visitor sign-in, site access and compliance requirements, and manage meeting room bookings, set-up, catering and stakeholder hospitality.
• Oversee office supplies, stationery, kitchen stock, mail and courier services.
• Provide administrative support including document preparation, scanning, filing, data entry and reporting.
• Assist with accounts administration, purchase orders, contractor payments and client reporting.
• Support the State Manager and leadership team with diary management, travel coordination and meeting arrangements.

Required profile

• Experience in a reception, administration or personal assistant role (3+ years preferred).
• Previous experience supporting managers with diary, travel and meeting coordination.
• Exceptional communication skills and a natural organiser able to handle competing priorities.
• Proactive, self-motivated and able to solve problems independently.
• Professional, reliable and punctual, able to stay calm and discreet under pressure.
• Australian citizen or permanent resident only, with a current WA driver's licence and a reliable vehicle.
• Willingness to undergo a pre-employment medical and national police clearance.

Required skills

• Strong Microsoft Office skills, including Outlook, Word, Excel and Teams.
• Comfortable with office equipment, conference technology and business systems; SAP experience is advantageous.