Food and Beverage Attendant

About the role

Join Mantra 2 Bond Street in the heart of Sydney’s CBD as a Food & Beverage Attendant. You will welcome guests, guide them through the menu, and ensure every dining moment is memorable.

Key responsibilities

• Create a welcoming and friendly atmosphere for guests.
• Transform challenges into positive experiences with a problem‑solving mindset.
• Provide personalized food and beverage recommendations and upsell thoughtfully.
• Continuously expand product knowledge to enhance guest interactions.
• Communicate clearly with guests and team members to ensure seamless service.
• Set up, maintain, and pack service areas with meticulous attention to detail.

Required profile

• Proven customer‑service experience in the hospitality sector.
• Strong knowledge of food & beverage protocols, including table service, beverage expertise, event service and coffee preparation.
• Flexibility to work early mornings, evenings, weekends and public holidays.
• Valid RSA (or equivalent) qualification for the relevant jurisdiction.
• Passion for engaging with guests and collaborating within a diverse team.

Required skills

What we offer

• ALL Heartist Membership with global accommodation and F&B discounts.
• Family & Friends discounts on a range of services.
• Accor Live Limitless loyalty program benefits.
• Access to Accor Academy, Typsy and other training platforms for career development.
• Opportunity to network with over 300,000 Accor professionals worldwide.