Field Engineer I - Adelaide Metro

About the role

nbn is looking for a Field Engineer I to join its Adelaide Metro Networks team within the Field Services team of the Chief Operations Business Unit. The team provides field workforce capabilities across all technologies for service activation, service assurance, network assurance, network maintenance, customer complaints linked to network faults and quality inspection. The role is based in Adelaide and focuses on representing the Field Services team in field-based assurance and build activities for the core network.

Key responsibilities

• Support Ethernet, DWDM, switching, HFC, network integration, augmentation and upgrades, and conduct field audits to ensure connect quality and Delivery Partner performance.
• Oversee assurance activities and execute network element upgrades on the active network.
• Provide on-site technical support, resolve escalations and work on passive and active infrastructure.
• Travel frequently intra- and interstate, often at short notice, and take part in an on-call roster for urgent escalations.
• Scheduled after-hours work is required.

Required profile

• Strong technical background in maintaining and restoring network infrastructure, with hands-on experience in field-based assurance and fault resolution.
• Understanding of network assurance protocols across Ethernet, DWDM, GPON and HFC architecture and operations, especially building and commissioning outside-plant equipment such as nodes, amplifiers and passive devices.
• Methodical problem solver with a quick learning ability, adaptable to evolving technologies and field conditions.
• Flexible, resilient under pressure, able to manage competing priorities, organised and a proactive team player.
• Full working rights in Australia; the role is permanent and full time.

Required skills

• HFC systems and architecture
• DWDM and Ethernet
• GPON
• FTTx technologies such as FTTP (highly beneficial)