Facilities Manager

About the role

As a Facilities Manager at Hays Enterprise Solutions, you will be responsible for delivering a premium workplace experience across a national network of offices. You will lead day‑to‑day facilities operations, ensure safety and efficiency, and partner closely with senior leaders to support business growth.

Key responsibilities

• Lead national facilities operations, overseeing maintenance, security, access control and workplace services.
• Ensure a safe, high‑performing environment and drive service excellence for front‑of‑house and reception functions.
• Build trusted relationships with senior leaders, act as the primary point of contact for facilities matters, and manage expectations across competing priorities.
• Manage external vendors and contracts, monitor service delivery against SLAs, and identify cost‑effective improvements.
• Foster a professional, client‑centric workplace experience and support Front of House teams nationally.

Required profile

• Proven facilities management experience in a corporate, financial services, legal or professional services setting.
• Strong stakeholder management with the confidence to influence and challenge when needed.
• Experience leading workplace services, reception or front‑of‑house functions.
• Demonstrated success managing vendors, contracts and service delivery.
• Excellent project coordination and operational management capabilities.
• Solution‑focused mindset, high attention to detail, and ability to remain calm under pressure.

Required skills