Executive Officer

About the role

A local government organisation in Sydney is recruiting an Executive Officer through Public Sector People. This is a 6-month contract starting immediately, paid at $60-70 per hour plus superannuation. The role delivers executive and business support to senior leaders and oversees the business support function.

Key responsibilities

• Support senior leaders with the day-to-day management and operation of the department.
• Supervise staff and ensure administrative and project tasks are completed to a high standard.
• Prepare and coordinate management reports, executive presentations, briefing documents, correspondence and stakeholder communications.
• Handle complex customer enquiries, complaints and sensitive issues, investigating and resolving them within required timeframes.
• Contribute to key projects, business initiatives and process improvements, meeting milestones, deadlines and budgets.
• Help review and improve policies, procedures, governance arrangements and administrative practices.
• Monitor business performance, coordinate reporting and identify risks and improvement opportunities.
• Coordinate staff training, induction and development, and assist with business changes and team restructures.
• Liaise with internal teams and external stakeholders and foster a collaborative, accountable team.

Required profile

• 2+ years in an administration support role in local government or a politically sensitive environment.
• Tertiary qualification in Business Management, Business Administration or a closely related discipline.
• Experience providing high-level executive, management or strategic support in a complex service delivery environment.
• Proven experience leading and supervising staff and maintaining high customer service standards.
• Sound understanding of governance, risk management, administrative controls and records management.

Required skills

• Excellent written and verbal communication, report writing and briefing paper preparation.
• Analytical, research and problem-solving skills, with strong stakeholder engagement and negotiation.
• Project management, prioritisation under tight deadlines and discretion.
• Advanced Microsoft 365 (Word, Excel, PowerPoint, Outlook, Teams, SharePoint) and experience with business systems for information and reporting.
• Experience with TechOne, Content Manager/TRIM, Authority or Pathway is highly regarded.