Director, Fraud & Scams Advisory

About the role

PwC Australia is recruiting a Director, Fraud & Scams Advisory in Melbourne. The Director leads and grows a market-leading fraud and scams advisory practice, giving strategic advice to Boards, executives and regulators on fraud risk management, scams prevention, financial crime, customer protection, regulatory compliance and operational resilience. The role also involves leading complex advisory and transformation engagements, developing market opportunities, building high-performing teams and contributing to the firm's growth strategy.

Key responsibilities

• Act as lead advisor to Boards, executives and senior stakeholders on fraud and scams risk management
• Lead large-scale transformation, remediation and regulatory response programs for fraud, scams and financial crime
• Deliver fraud and scams advisory services across risk management, prevention, detection, response, recovery, governance, investigations and analytics
• Support clients on emerging fraud threats, scam typologies and regulatory developments, including regulatory reforms such as the Scams Prevention Framework, AML/CTF obligations, CPS 230 and consumer protection requirements
• Provide input to independent reviews and assurance engagements, and develop Board papers and executive briefings
• Lead the development of managed service offerings using technology, automation, advanced analytics and AI
• Drive business development, proposals, RFPs and commercial negotiations to grow the practice
• Build and develop a team of fraud and scams specialists, working with Financial Crime, Risk, Cyber, Technology and Operations

Required profile

• 10-15+ years' experience in customer fraud and scams risk management, with significant leadership exposure
• Demonstrated success leading large-scale fraud, scam or financial crime transformation and regulatory response programs
• Proven expertise advising executive and Board-level stakeholders
• Deep knowledge of fraud prevention, scam risk management, financial crime frameworks, governance and regulatory compliance
• Proven people leadership skills, including team development and resource planning
• Desirable: experience leading consulting or advisory practices, familiarity with managed services, and professional certifications such as CFE, CAMS, CPA, CA or CRISC

What we offer

• Leadership development programs and executive coaching
• A parental leave policy of up to 26 weeks
• Flexible working arrangements
• Leave and benefits support