Digital Project Manager

About the role

Neighbourhood Co. is seeking a full‑time Digital Project Manager to lead the delivery of CRM and custom AI system projects for Australian clients. The position is based on‑site in Brisbane and focuses on coordinating timelines, scope, and resources to achieve client objectives.

Key responsibilities

• Develop and maintain detailed project plans, ensuring milestones and deliverables are clearly defined.
• Facilitate communication between clients, technical teams, and stakeholders, documenting requirements and progress.
• Monitor project health, identify risks, resolve issues, and provide transparent reporting on outcomes.
• Contribute to process improvement initiatives and support digital marketing and content‑related activities tied to CRM and AI implementations.

Required profile

• Proven experience in digital project management, preferably with complex digital initiatives.
• Strong communication skills for stakeholder management, workshop facilitation, and documentation.
• Background in digital marketing or content management to support CRM‑driven campaigns.
• Familiarity with agile or hybrid methodologies and cross‑functional team collaboration.

Required skills

• Hands‑on experience with HubSpot or similar CRM platforms.
• Knowledge of AI‑driven tools and data‑centric workflows.
• Ability to manage project documentation and reporting tools.