Data Center Operations Technician Trainee (6 months)

About the role

Join Amazon’s Data Center Operations team in Melbourne as a Technician Trainee. Over a six‑month fixed‑term contract you will gain hands‑on experience with the world’s largest computing infrastructure, learning to install, maintain and troubleshoot servers and networking equipment.

Key responsibilities

• Support data‑center infrastructure equipment, including racks, servers, hardware components and networking devices.
• Perform routine operations such as rack installations, server break/fix, hardware replacements and rack decommissioning.
• Diagnose hardware faults, troubleshoot network links and document all work in ticket‑tracking systems.
• Manage inventory tasks: receive equipment, de‑commission hardware, liquidate racks, and sanitize storage media.
• Follow Standard Operating Procedures (SOPs) and Service Level Agreements (SLAs), escalating issues when required.
• Collaborate with DC Operations, Engineering, Logistics, Security and Projects teams.

Required profile

• Willingness to commit to a six‑month contract and pursue a career in data‑center operations.
• Strong interest in server and networking technology.
• Ability to work both independently and as part of a multi‑disciplinary team.
• Comfort with high‑security environments and adherence to safety policies.

Required skills

• Server hardware handling
• Network equipment troubleshooting
• Rack installation and de‑commissioning
• Hardware fault diagnosis
• Ticketing system usage

What we offer

• Structured coaching and periodic assessments.
• Opportunity to convert to a full‑time role after successful completion.
• Exposure to Amazon’s world‑class data‑center environment.