Cyber Security Analyst

About the role

This Cyber Security Analyst position sits within a Security Operations Centre (SOC) and covers monitoring, investigation and response to cyber security events, alerts and incidents. The role also supports incident response, threat hunting, detection tuning and collaboration with internal and customer teams to maintain service levels.

Key responsibilities

• Monitor, triage, investigate and respond to cyber security events, alerts and incidents.
• Perform phishing analysis and response, including investigation, remediation and stakeholder communication.
• Support incident response across the full lifecycle, from detection through recovery and lessons learned.
• Conduct threat analysis, threat hunting and security monitoring to identify and mitigate cyber risks.
• Tune detection rules and improve processes and operations.
• Contribute to continuous improvement in automation, efficiency, documentation and service maturity.
• Produce operational reports, investigation findings and technical recommendations.
• Collaborate with internal and customer teams and support knowledge sharing and mentoring across the SOC.

Required profile

• Demonstrated experience in a SOC, Cyber Defence, Incident Response or Managed Security Services environment.
• Experience investigating and responding to alerts, incidents, phishing campaigns and threat activity.
• Strong understanding of incident response, threat detection and cyber security operations.
• Ability to prepare technical reports and recommendations for stakeholders.
• Team player able to manage competing operational priorities, with strong written and verbal communication.
• Familiarity with cyber security frameworks such as NIST Incident Response and ITIL Service Management.
• Experience in service-based environments with defined service levels and customer expectations.

Required skills

• Enterprise security monitoring, SIEM, SOAR, EDR and threat intelligence platforms.
• Desirable: CompTIA Security+, CySA+, Microsoft SC-200, Splunk certifications, ITIL Foundation, and relevant tertiary qualification.