Customer Service Representative – Retail Store

About the role

Join the Reddy Express team as a Customer Service Representative, delivering exceptional experiences to guests in a fast‑paced retail environment. You will keep the store clean, well‑stocked and welcoming while supporting the overall success of the location.

Key responsibilities

• Provide friendly, efficient service to all customers.
• Maintain store cleanliness, stock shelves, and ensure product displays are attractive.
• Handle cash transactions and operate point‑of‑sale equipment accurately.
• Adhere to strict safety and security procedures at all times.
• Assist with inventory checks, moderate to heavy lifting, and reaching tasks.
• Work flexible hours, including nights, early mornings and weekends.

Required profile

• Strong focus on delivering outstanding customer service.
• Ability to stay calm and composed under pressure.
• Comfortable working both independently and as part of a team.
• Willingness to stand for long periods and perform physical tasks.
• Knowledge of the local area and ability to set clear boundaries with customers.
• Commitment to follow all safety protocols.

Required skills

What we offer

• Comprehensive training and ongoing management support.
• Opportunities to learn about a wide range of products and promotions.
• Being part of a large, innovative retail network.