Customer Service Officer

About the role

Jumbocorp is seeking a motivated and positive Customer Service Officer to join its fast‑growing waste‑management and recycling team. This permanent, full‑time role works Monday to Friday, 9:00 am‑5:00 pm, and is available for an immediate start.

Key responsibilities

• Establish and sustain productive relationships with clients.
• Provide first‑level support for incoming calls and email enquiries.
• Deliver prompt, accurate responses to customer requests and queries.
• Think through problems pragmatically with high attention to detail.

Required profile

• Australian citizenship.
• High level of IT competency.
• Proficiency with database systems.
• Positive, strong work ethic and excellent attention to detail.
• Excellent verbal and written communication skills.
• Ability to work effectively as part of a broad team.
• Strong interpersonal, teamwork and organisational skills.
• Problem‑solving ability and focus in a high‑pressure environment.

Required skills

• Database systems

What we offer

• Energetic “can‑do” workplace.
• Supportive colleagues and a collaborative team environment.
• Fast‑growing, innovative company in the waste‑management sector.
• Competitive remuneration package including superannuation.
• Comprehensive training and onboarding support.