Customer Service Associate (Insurance Voice)
WNS Global Services · North Sydney
Job description
About the role
Provide customer service for an insurance voice process, handling inbound calls and ensuring compliance with Australian regulations.
Key responsibilities
- Adhere to all regulatory bodies in Australia.
- Achieve performance targets set by the business.
- Maintain and improve quality results by following standards and recommending improvements.
- Ensure compliance with internal policies, external regulations, and information security standards.
Required profile
- Excellent communication skills.
- Prior experience in a contact centre or customer service role (advantageous).
- Undergraduate qualification.
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Published 13 hours ago
Expires 1 month from now
6 views · 0 interested
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WNS Global Services
North Sydney