Customer & Operations Representative (Casual)

About the role

Avis Budget Group is hiring a casual Customer & Operations Representative at Western Sydney Airport (NSW), working about 3-4 days per week. You will be the face of the brand, interacting with customers at the rental counter, completing rental bookings and answering general customer enquiries. The role is entry level, with full training provided.

Key responsibilities

• Interact with customers face to face, promoting the Avis Budget Group brand
• Complete rental transactions, contracts and bookings
• Clean the interior and exterior of vehicles according to company standards
• Inspect vehicles for damage from previous rentals

Required profile

• A full and valid Australian driver's licence
• Availability to work a rotating roster, including weekends, evenings and public holidays
• Experience in customer service, retail, hospitality or sales is a plus
• Ability to work in a fast-paced environment while delivering good service
• Strong attention to detail and ability to follow procedures

Required skills

• Comfortable using computer systems to manage bookings and rental information

What we offer

• $34.96 per hour plus loadings and performance bonuses
• Free staff parking
• Wellbeing program including life insurance, discounted health cover and superannuation options
• Discounts on retail, fitness, cinema and car rentals across Avis Budget Group
• 24/7 mental health support via an Employee Assistance Program
• Comprehensive training and career growth potential