Customer & Operations Representative (Casual)

About the role

Avis Budget Group is hiring a casual Customer & Operations Representative at Mount Isa Airport, Queensland. The role is about 3-4 days per week and involves being the face of the brand at the rental counter, handling customer interactions, rental bookings and general enquiries. It is an entry-level opportunity with full training provided.

Key responsibilities

• Interact face to face with customers and promote the Avis Budget Group brand
• Complete rental transactions, contracts and bookings
• Respond to general customer inquiries
• Clean the interior and exterior of vehicles according to company standards
• Inspect vehicles for damage from previous rentals

Required profile

• A full and valid Australian driver's licence
• Availability to work a rotating roster including weekends, evenings and public holidays
• Experience in customer service, retail, hospitality or sales is a plus
• Ability to work in a fast-paced environment while delivering good service
• Strong attention to detail and ability to follow procedures

Required skills

• Comfortable using computer systems to manage bookings and rental information

What we offer

• $48.95 per hour plus loadings and performance bonuses
• Wellbeing program including life insurance, discounted health cover and superannuation options
• Discounts on retail, fitness, cinema and more, plus employee discounts on car rentals
• 24/7 mental health support via an Employee Assistance Program
• Comprehensive training to help you succeed and grow