CT Applications Specialist A&NZ

About the role

The CT Applications Specialist A&NZ provides post-sale CT installation, training and customer service, including on-site clinical in-servicing and go-live support, and gives formal technical and clinical support during the sales process. The role covers sales demonstrations, installation monitoring, customer training and satisfaction, and works with sales, marketing and clinical leaders across Australia and New Zealand.

Key responsibilities

• Provide technical and clinical support during the sales process, including pre-sale product demonstrations and clinical trial or site support
• Train customers on software, application and equipment use, and monitor installations in the assigned territory
• Manage clinical handover, complete installation check-offs and plan follow-up training
• Build Key Opinion Leader networks and reference sites, and help develop sales, marketing and customer service strategies
• Improve customer satisfaction and equipment utilization through continuing education
• Contribute images to the tender and demonstration library, and raise and follow up Customer Service Orders (CSO) with the customer, AM, PSS and SVC teams
• Deliver training programmes for customers, dealers and internal staff, and support trade shows and conferences
• Report on competitors, share product enhancement ideas and keep the team informed of new product introductions

Required profile

• Suitably qualified clinical or technical professional in Diagnostic Radiography or Medical Radiation Science
• Demonstrated clinical scanning proficiency on current products
• At least 3 years of relevant CT clinical or technical experience; GE CT platform experience preferred but not essential
• Extensive travel within the region and nationwide, and unrestricted working rights in Australia
• Clear thinking, strong analytical and problem-solving skills, and excellent communication and teamwork abilities
• Public speaking and presentation skills desired

Required skills

• Proficiency in English
• Microsoft Office Suite
• Experience on all current GE products covered by the role

What we offer

• Flexible working options and flexible hours
• Salary package with car allowance and bonus
• 5 weeks leave and generous family policies
• Employee discounts on goods and services