Coordinator Service Impact

About the role

Anglicare WA is looking for a Coordinator Service Impact to lead the development, implementation and continuous improvement of service impact measurement and evaluation across the organisation. The role leads the Outcomes Measurement Framework, service impact reporting, evaluation activities and Results-Based Accountability (RBA) practices, and supports services to understand and communicate their impact. It is a permanent part-time position (0.9 FTE, 67.5 hours per fortnight), with East Perth as the preferred location.

Key responsibilities

• Lead organisation-wide service impact, outcomes measurement and evaluation activities
• Coordinate the Outcomes Measurement Framework, service impact reporting, evaluation activities and RBA practices
• Work with leaders, service teams and stakeholders to strengthen the ability to evidence outcomes and use data to inform decisions
• Support services to build organisational capability in evaluation, continuous improvement and outcomes-focused practice
• Provide leadership and support to the Service Impact Lead
• Help turn service impact data and evidence into insights that support strategic and operational priorities

Required profile

• Demonstrated experience leading outcomes measurement, evaluation, research or service impact activities
• Tertiary qualification in Social Science, Psychology, Community Development, Research, Evaluation, Public Policy or a related discipline
• Current National Police Clearance valid within one year and a WA driver's licence
• Ability to travel to East Perth as required and occasionally visit other Anglicare WA sites across the state

Required skills

• Strong understanding of Results-Based Accountability (RBA), program evaluation and continuous improvement
• Analyse, interpret and present quantitative and qualitative data
• Translate complex information into insights and recommendations
• Build organisational capability and engage stakeholders
• Write reports for senior leaders, boards and external stakeholders
• Project management, planning and organisational skills

What we offer

• $123,123 per annum pro rata plus 12% superannuation
• Salary packaging benefits of up to $15,900 per annum
• Flexible and family-friendly working conditions
• Additional 3 days (pro rata) leave per year, with the option to buy more
• Ongoing professional development

The closing date is 26 November 2026. To apply, submit a detailed resume and a covering letter through the online application form.