Coordinator Employment Services (Transition to Work) - Broome

About the role

Job Pathways is recruiting a Coordinator Employment Services (Transition to Work) for Broome, Western Australia, on a full-time basis. Reporting to the Senior Manager West Kimberley, you will coordinate the day-to-day delivery of the Transition to Work (TtW) program in Broome and allocated West Kimberley locations. The role combines staff supervision, specialist youth employment guidance and practical participant support, helping young people find pathways into education, training and sustainable employment.

Key responsibilities

• Supervise and coach staff and youth coaches, coordinate workloads, give constructive feedback and build an inclusive team culture.
• Organise appointments, caseloads, engagement activities and outreach so young people receive timely, consistent support.
• Oversee Individual Pathway Plans, mentoring, practical assistance and re-engagement strategies, including referrals for participants with complex needs.
• Connect participants with training, apprenticeships, traineeships, paid work experience and employment, and coordinate support to sustain outcomes.
• Work with schools, employers, training providers, support services, Aboriginal organisations, Elders and community representatives.
• Monitor participation and outcomes, keep accurate records, prepare operational reports and coordinate service improvements within delegated authority.
• Respect cultural protocols, maintain confidentiality and professional boundaries, and escalate child safety or safeguarding concerns appropriately.

Required profile

• Demonstrated experience coordinating or supervising staff in youth, employment, vocational or community services, including workload allocation, coaching and quality monitoring.
• Knowledge of youth engagement and case management, including supporting young people facing barriers to education, training or employment.
• Relevant qualification in Employment Services, Youth Work, Community Services, Business Administration or a related discipline preferred; equivalent expertise through substantial experience will also be considered.
• Experience in regional or remote communities, particularly Aboriginal and Torres Strait Islander communities, and delivering DEWR-funded programs such as Transition to Work or Workforce Australia is desirable.
• Current C Class driver's licence, WA Working with Children Check and a National Police Certificate within the past 12 months.
• Able to travel regularly by road and air, including short stays away from home under approved arrangements.
• Legally entitled to work in Australia.

Required skills

• Digital case management and reporting, with accurate recordkeeping and interpretation of service data.
• Strong communication and relationship-building skills with diverse stakeholders.
• Sound judgement, initiative and ability to apply program guidelines and escalate when needed.

What we offer

• Leave entitlements suited to the Kimberley lifestyle.
• Salary sacrificing options to increase take-home pay.
• An annual health and wellbeing allowance.
• A confidential employee assistance program.

To apply, send a cover letter and current resume by email to the employer.