Communications Officer – Health Department

About the role

The Communications Officer provides high‑quality communication services for both internal and external stakeholders within the Tasmanian public health system. Working in a fast‑paced hospital environment, you will manage switchboard operations, monitor critical alarm systems and act as the first point of contact for patients, staff and the public.

Key responsibilities

• Operate the Unified Attendant Switchboard Console, online directory and reception rostering to deliver professional call handling.
• Monitor communication, alarm and duress systems throughout the hospital and coordinate with security on 24‑hour duress alerts, screening and site access.
• Provide front‑desk reception services, responding to enquiries and managing departmental room keys and equipment.

Required profile

• Demonstrated ability to understand or quickly learn the operation of a large intelligent network and attendant console.
• Sound knowledge or willingness to acquire knowledge of communication network and support services.
• Excellent communication skills at all organisational levels, with the ability to handle sensitive situations diplomatically and confidentially.

Required skills

• Unified Attendant Switchboard Console
• Communication network management
• Alarm and duress system monitoring

What we offer

• Permanent full‑time or part‑time positions (up to 76 hours per fortnight).
• Salary range $68,854 – $73,947 AUD per annum (pro‑rata).
• Opportunity to work within Tasmania’s leading public health facilities and contribute to community wellbeing.