Commercial Quality Assurance Coordinator

About the role

The Commercial Quality Assurance Coordinator supports the quality team by implementing operational quality initiatives at our Bundaberg production site and travelling to Maryborough as needed. The role focuses on ensuring compliance with food safety, quality, and accreditation standards while enhancing customer and employee experience.

Key responsibilities

• Maintain compliance with regulatory, accreditation and organisational requirements.
• Conduct quality assurance tasks, monitor food safety performance and complete verification schedule tasks.
• Support internal and external audits across WHS, environmental and quality domains.
• Lead food safety culture initiatives and implement quality protocols.
• Assist with commercial customer queries, new product trials and resolve food safety related complaints.
• Implement audit recommendations and drive continuous improvement.

Required profile

• Tertiary qualification or industry certification in Food Quality Assurance (highly desirable).
• 2+ years experience in quality systems or compliance within the food industry.
• Knowledge of HACCP principles and Australian food safety standards.
• Strong written and verbal communication skills and ability to collaborate across teams.

Required skills

• Proficiency with Microsoft Office for documentation management.

What we offer

• Salary packaging up to $15,900 tax‑free per year plus $2,650 for meals and entertainment.
• Ongoing training and professional development.
• Employee Assistance Program with free confidential counselling.
• Corporate health insurance discounts, paid parental leave, reward and recognition, whitegoods discounts and more.