Cleaning Supervisor - Rottnest Island

About the role

Programmed Facility Management is looking for an experienced Cleaning Supervisor to lead housekeeping and cleaning services on Rottnest Island, supporting accommodation, visitor facilities and operational buildings. The role works closely with the Island Operations team to deliver a positive visitor experience. It suits a hands-on leader who cares about service delivery, people leadership and high presentation standards.

Key responsibilities

• Lead, supervise and support a team of housekeeping and cleaning staff across multiple island facilities
• Coordinate daily work schedules and allocate resources to meet operational needs
• Keep accommodation, visitor facilities, ablutions and operational buildings clean to the highest standard
• Monitor service quality, inspect and address performance or presentation issues
• Manage cleaning consumables, chemical storage and stock levels
• Respond to maintenance requests and report issues
• Train, coach and support team members on the job
• Ensure compliance with cleaning procedures, safety requirements and environmental standards
• Maintain accurate records of staffing, inventories, audits and operational reporting
• Build positive relationships with guests, clients, contractors and internal stakeholders

Required profile

• Previous experience as a Cleaning Supervisor, Housekeeping Supervisor or similar leadership role
• Experience leading teams in a fast-paced environment
• Previous experience in tourism, hospitality, accommodation services or remote operations, and managing accommodation or housekeeping teams
• Valid WA C-Class driver's licence, White Card and Australian working rights
• Willingness to obtain a current national police check and pass a pre-employment medical including drug and alcohol screening
• Flexibility to work a 7-day rotating roster, including weekends, public holidays and stayover shifts

Required skills

• Sound understanding of cleaning processes, chemical handling and workplace safety
• Organisational and time-management skills, and basic computer skills including Microsoft Office
• Experience with cleaning management systems and inventory controls

What we offer

• An attractive salary package with extensive employee benefits
• Discounts across 600+ retailers
• Ongoing training and development
• Employee Assistance Program and wellbeing initiatives
• A supportive team culture focused on safety, service and teamwork