Change Manager - Grade 9/10 (Emergency Management)

About the role

The NSW SES is seeking a Change Manager with Emergency Management experience for a temporary full-time role of 35 hours per week for 12 months starting in January 2027. The position leads practical, people-focused change across priority emergency management initiatives aligned with the NSW SES Adapt 2030 strategy, such as the Flood Data Portal Accessibility Gateway and Viewer program and the Aboriginal Peoples Engagement Program. It is based at the NSW SES State Headquarters in Wollongong, with hybrid working available.

Key responsibilities

• Lead change strategy, impact and readiness assessments, stakeholder engagement, communications and adoption activities, including training resource development and delivery of activities that build user capability and confidence.
• Support the rollout of public and industry-facing flood data platforms across diverse users and stakeholders, drawing on experience in technology and digital transformation.
• Drive the embedding of outcomes from engagement and co-design with Aboriginal communities to support informed approaches to emergency preparedness.
• Build readiness, strengthen organisational capability and turn project outcomes into sustainable practices and ways of working.

Required profile

• Demonstrated experience developing and delivering change management strategies and plans for complex organisational, technical or ICT-enabled change.
• Skilled in change impact analysis, readiness assessment, stakeholder engagement, communications, adoption and resistance management.
• Able to build trusted relationships with diverse internal and external stakeholders and communicate complex information clearly to different audiences.
• Cultural awareness and respectful engagement with Aboriginal communities and stakeholders.
• Ability to work across multiple priorities, identify risks and interdependencies and support sustainable adoption of new capabilities.

What we offer

• Salary of $133,348 to $146,945 plus 12% superannuation and leave loading.
• Hybrid work environment with time in the office and time working from home.
• Leave entitlements including parental, sick, flex and recreation leave.
• Mental health and wellbeing programs, operational and leadership training, and a Member Assist Program for confidential counselling support.

Applications close on 15 November 2026 and must include a one-page cover letter, responses to two targeted questions (one page each) and a resume of no more than four pages.