Casual Duty Manager - BRAC

About the role

The Shire of Broome is looking for a casual Duty Manager for the Broome Recreation and Aquatic Centre (BRAC). The role supports BRAC management in delivering high-quality services, maintains exceptional customer service standards and keeps a safe environment for patrons and staff. Duties are chosen according to the candidate's qualifications and experience, and the role works closely with centre staff.

Key responsibilities

• Perform pool water testing and fix water balance issues, and carry out plant operations and chemical dosing (aquatic duty managers only)
• Supervise customer service officers, pool lifeguards and facility assistants
• Life guard in aquatic areas and supervise day-to-day operations
• Coordinate cleaning and set up of sporting equipment and areas, and assist with opening and closing the centre
• Plan and run sporting programs, attend to reception, kiosk and sporting areas, and handle cash, banking and till reconciliation
• Provide leadership to staff, oversee recruitment and performance reviews, and comply with occupational health and safety and legislative requirements

Required profile

• Previous supervisory experience and cash handling experience
• Knowledge of workplace WH&S requirements and excellent customer service skills
• For aquatic duty managers only: water chemistry and water testing, and aquatic facility plant operations
• Current Senior First Aid certificate, Working with Children check, and current Pool Operations and Pool Lifeguard certificates
• Desirable: previous leisure industry experience and local area knowledge

Required skills

• Water chemistry and water testing techniques (aquatic duty managers only)
• Aquatic facility plant operations (aquatic duty managers only)
• Computer, numeracy and written skills

What we offer

• $52 - $55.71 per hour depending on qualifications, skills and experience
• Salary sacrifice options for rental assistance, mortgage interest and more
• Family membership to the recreation and aquatic centre and a wellness program with discounts
• An active social club

Applications are made online through the Shire of Broome website by 4:00pm on Friday, 20 November 2026, with a cover letter and resume. Candidates must be able to provide a National Police Clearance and submit to a drug and alcohol test.