Business Operations Officer

About the role

We are seeking a proactive and organised Business Operations Officer to support a variety of business and operational activities within the Professional Standards Authority. This permanent role offers hybrid work with an expectation of 2‑3 days in the office each week.

Key responsibilities

• Provide high‑quality administrative, operational and business support to enable efficient delivery of organisational priorities.
• Coordinate procurement, contract administration and supplier performance to ensure compliant, value‑for‑money outcomes.
• Deliver secretariat, executive and administrative services including diary management, travel booking, event planning and support for committee and stakeholder meetings.
• Prepare and coordinate reports, correspondence, briefing materials, presentations and other business documentation.
• Offer project and operational support, monitoring and reporting on business activities and deliverables.

Required profile

• Strong organisational skills with the ability to manage competing priorities under pressure.
• Experience providing executive, administrative or business support services in a complex environment.
• Knowledge of financial administration, procurement processes and contract management principles.
• Excellent communication skills, including preparing reports and interacting with stakeholders.
• Experience maintaining records and information management systems.
• Proactive approach to identifying improvements and implementing effective business processes.