Business Analyst - SCFE Program

About the role

The Business Analyst works in the Business & Private Bank Single Customer Front End (SCFE) team, which shapes simple, secure and intuitive digital experiences for customers and bankers. The role sits at the heart of the SCFE program, acting as a link between business and technology within cross-skilled Agile squads. It is a 12-month fixed-term position based at 839 Collins Street, Docklands, Melbourne, with 40 hours per week.

Key responsibilities

• Deliver high-quality, accurate and traceable business analysis outputs aligned to business and customer needs.
• Elicit, analyse and document business, functional and non-functional requirements, acceptance criteria, business rules and process flows.
• Work with Product Owners, technology teams and stakeholders to turn business problems into clear requirements and solutions.
• Facilitate workshops to build stakeholder alignment and support solution design.
• Manage requirements, dependencies, risks and impacts throughout delivery, and support testing, implementation and transition.
• Apply the ANZ Delivery Framework and relevant governance, risk and control requirements, including non-functional requirements and NFRA obligations.

Required profile

• Experience in banking or financial services.
• Experience in large-scale digital or transformation programs with cross-portfolio dependencies.
• Understanding of non-financial risk, controls and regulatory requirements.
• Ability to partner with technology teams and navigate risks, issues and dependencies.

Required skills

• Agile delivery experience in cross-skilled squads; exposure to both Agile and Waterfall.
• Requirements elicitation, analysis, documentation and process mapping.
• Strong communication, stakeholder management and workshop facilitation.
• Understanding of delivery governance and non-functional requirements.

Applicants are not expected to have all listed skills; a growth mindset is encouraged. Applications are made through the ANZ careers site using reference number 127679.