Building Technology Lead

About the role

HammondCare, a not-for-profit aged care provider, is looking for a Building Technology Lead to manage its Building Technology function. The role is accountable for the safe, reliable and cost-effective operation, lifecycle management and improvement of technology in hospitals, residential care services and other facilities, linking Technology, Property & Capital Works, Residential and Hospital stakeholders. It is a permanent full-time position based in St Leonards with hybrid working, and requires travel to HammondCare sites.

Key responsibilities

• Lead and develop the Building Technology team, set priorities, allocate work and provide technical guidance.
• Provide operational ownership and escalation leadership for nurse call, duress, access control, CCTV, temperature monitoring and related integrated building systems.
• Maintain service continuity, including incident response, after-hours escalation and coordination with vendors and operational leaders.
• Own vendor performance, service agreements, commercial oversight and continuous improvement.
• Lead Building Technology input to new builds, redevelopments and minor works from planning and design through to testing, handover and transition.
• Maintain standards, roadmaps, lifecycle plans, documentation and governance.
• Translate business and care requirements into practical technology strategies and solutions.

Required profile

• Tertiary qualification in information technology, engineering, building services, project management or a related discipline, or equivalent significant practical experience.
• Demonstrated experience leading people and managing business-critical technology services.
• Experience providing operational ownership, incident escalation and service continuity for systems in healthcare, aged care or similar environments.
• Vendor, contractor and service management capability, including maintenance agreements and invoice oversight.
• Experience leading technology delivery for construction, redevelopment or facilities projects.
• Sound financial and commercial acumen, including capital and operating budget planning and cost control.
• Current Australian driver's licence and ability to travel to sites.
• Desirable: experience in healthcare, aged care or 24/7 environments, and formal certification in ITIL, project management, vendor management or security systems.

Required skills

• Practical knowledge of nurse call, duress, access control, CCTV and monitoring systems and their infrastructure.
• Knowledge of IT infrastructure and networking, Microsoft server environments and virtualised platforms.
• Governance, documentation, risk assessment and performance reporting.
• Microsoft 365 collaboration tools and service/documentation platforms.
• Desirable: Power BI or other reporting tools, knowledge of electrical, data cabling and construction delivery, and evaluation of smart building and sensor technologies.

What we offer

• NFP salary packaging ($15,900 tax free) plus meals and entertainment benefit (up to $2,650 tax free).
• Additional leave purchase options and 14 weeks paid parental leave.
• Flexible working, including hybrid arrangements.
• Discounts on products and services, discounted healthcare memberships and free independent counselling support.
• Health and wellbeing programmes, reward and recognition programmes, referral bonuses and career development opportunities.