Booking Coordinator (Tamworth)

About the role

Based in Tamworth, the Booking Coordinator provides essential booking and administrative support to Acumentis’ valuation team. Acting as the local point of contact, you will schedule appointments, allocate jobs and communicate with clients, tenants and agents to ensure smooth operations.

Key responsibilities

• Schedule valuation appointments by phone with access providers, tenants, agents and clients.
• Manage inbound booking enquiries and allocate jobs efficiently.
• Coordinate valuers’ calendars to meet client turnaround times and service expectations.
• Communicate updates on access issues, delays and required documentation.
• Maintain accurate records in valuation systems.
• Collaborate with valuers, directors and the administration team to ensure seamless workflow.

Required profile

• Experience in an administrative or coordination role, preferably in call‑centre, finance, real estate or property valuation.
• Strong customer‑service orientation and excellent written and verbal communication.
• Organisational ability to manage competing priorities and meet deadlines.
• Problem‑solving mindset, initiative and self‑motivation.
• Professional handling of confidential information.

Required skills

• Proficiency in Microsoft Office, including multi‑calendar management.

What we offer

• Hybrid work model with regular work‑from‑home days.
• Paid day off for your birthday.
• Career development and mentoring pathways.
• National team support across 45 locations.
• ASX‑listed stable business.
• Police clearance paid by the company.