Beauty Advisor - Chanel Fragrance and Beauty

About the role

Chanel is recruiting a Beauty Advisor for its Fragrance and Beauty Boutique Counter at Sydney Airport Terminal 3. The role is full time and on a fixed-term contract of 12 months. As a Beauty Advisor, you act as an ambassador of the brand, creating a memorable experience for each client at every point of sale and building trusted relationships while contributing to business objectives.

Key responsibilities

• Create a tailor-made client experience and personalised solution for each visit, using the CHANEL experience ritual
• Share beauty tips to educate and inspire clients and enrich their use of Chanel products
• Conduct makeup services and skincare consultations using strong product knowledge
• Invite clients to return and schedule appointments
• Promote link selling and cross-selling to meet business objectives
• Stay curious about trends and share trend knowledge with the wider team

Required profile

• Energetic and eager to provide exceptional client service
• Strong interpersonal and communication skills, able to build emotional connections
• Previous retail experience; experience with sales targets and KPIs is highly regarded
• Digital trend awareness and openness to learning
• Previous experience in a fragrance and beauty environment is an advantage

What we offer

• Career planning resources and formal training programmes (in-house and external)
• Coaching and development opportunities
• Wellbeing programmes, learning and development opportunities and parental leave for all parents globally