This job is no longer available
This job expired on 08/08/2026. It no longer accepts applications.
Banking Consultant – Retail Banking (Cooktown)
ANZ Banking Group Limited · Cooktown
Job description
About the role
As a Banking Consultant in ANZ's Retail Banking division, you will deliver a seamless branch experience, helping customers meet their end‑to‑end financial needs. You will work directly with clients on transactions, needs‑based conversations and digital solutions, acting as a role model and peer coach within the team.
Key responsibilities
- Provide customers with a smooth branch experience, handling transactions and advising on digital banking options.
- Engage in needs‑based conversations to understand and fulfil customers' financial goals.
- Support bank programs and initiatives that drive customer engagement and advocacy.
- Maintain a strong ‘know your customer’ approach from a risk perspective.
- Ensure compliance with ANZ and branch policies and procedures.
Required profile
- Exceptional customer focus, preferably with retail banking experience.
- Comfortable using and promoting digital channels and technology.
- Ability to multitask and adapt quickly to change and ambiguity.
- Willingness to work collaboratively and act as a peer coach.
Required skills
Questions fréquentes
Why are you reporting this job?
Explore further
Salaries, guides and searches in Australia.
Salaries by job title
A question about this job?
Ask it here: you will get the full job summary by e-mail, right away.
Boost your chances
Upload your CV — we will match you with relevant openings.
Analyzing your CV...
ANZ Banking Group Limited
Cooktown
Related job offers
-
Banking Consultant – Part‑time (16 hrs/week) in Cooktown
ANZ Banking Group Limited Cooktown -
Banking Consultant – Cooktown, Queensland
ANZ Banking Group Limited Cooktown -
Banking Consultant – Retail Branch (Cooktown)
ANZ Banking Group Limited Cooktown -
Associate, Asia Direct Lending
aresmgmt Sydney -
Associate, APAC Relationship Management
aresmgmt Sydney