Assistant Venue Manager - Cable Beach House

About the role

Kimberley Accommodation Group, a family-owned hospitality and accommodation business operating across Broome and the wider Kimberley region, is looking for an experienced and energetic Assistant Venue Manager for Cable Beach House in Broome, Western Australia. The role works closely with the venue leadership team to help manage day-to-day operations, support and develop people, deliver great customer experiences and keep the venue running smoothly. It suits a hands-on leader who enjoys working in a busy food and beverage environment.

Key responsibilities

• Lead, support, train and motivate the team and create a positive, high-performing workplace
• Work hands-on across the venue and carry out Duty Manager shifts as required
• Assist with rostering, timesheets and day-to-day staff coordination
• Help manage food and beverage service, presentation and overall customer experience
• Coordinate functions and support bookings and venue activities
• Manage stock levels, ordering, stocktakes and stock rotation
• Monitor labour, food costs, sales and other operational targets, and help drive sales
• Handle customer feedback and complaints professionally and proactively
• Maintain high standards of food safety, hygiene and workplace health and safety, and support incident management
• Support the Venue Manager across the operation whenever needed

Required profile

• Hospitality leadership or supervisory experience, including previous venue management experience
• Previous experience leading or supervising a hospitality team; mentoring others is a big plus
• Hands-on leadership style, confidence in a fast-paced food and beverage environment, and strong organisational skills
• Understanding of rostering, stock control and operational costs
• Ability to stay calm, make decisions and solve problems during a busy service
• Flexibility to work across a hospitality roster, including weekends and public holidays

Required skills

• Strong communication and relationship-building skills
• Attention to detail and customer service
• Understanding of food safety, WHS and hospitality compliance

What we offer

• Salary of $80K to $85K plus accommodation and a bonus scheme
• Free accommodation in a share house
• Ongoing training and development and career growth within the group
• Employee discounts and benefits across Kimberley Accommodation venues

To apply, send your CV and a brief cover letter by email, covering your hospitality and leadership experience, why you want this role, what makes you a great people leader, why you'd like to live and work in Broome, and anything else you'd like to add.