Assistant Cafe Manager - Sydney CBD & Eastern Suburbs

About the role

Starbucks Australia is hiring Assistant Store Managers for multiple positions across the Sydney CBD and Eastern Suburbs. This is a permanent full-time role (38 hours per week) paid at Fast-Food Industry Award rates. You will work closely with the Store Manager to bring the Starbucks Experience to life, helping lead store operations, build a high-performing team and create a welcoming third place for customers and communities.

Key responsibilities

• Help lead store operations alongside the Store Manager
• Develop a high-performing team and foster a positive, inclusive work environment
• Create a welcoming third place for customers and communities
• Support store operations and contribute to financial performance

Required profile

• Minimum of two years of progressively responsible experience, including at least one year in a customer-facing role
• Previous experience in store leadership roles, ideally in hospitality or quick service restaurants
• Ability to lead effectively in a fast-paced environment
• Proven ability to develop teams

Required skills

• Strong organisational, interpersonal and problem-solving skills
• Exposure to rostering, budgets and P&L reports

What we offer

• Free coffee while on shift and a 30% partner discount at all Starbucks Australia stores
• Reward and recognition programs, including STAR Moment Awards and a Store Leaders KPI incentive program
• Partner referral program earning up to $1,000 for successful referrals
• Wellbeing support through PeopleSense, with two free confidential counselling sessions per year
• Guaranteed hours, paid leave entitlements and weekend and public holiday allowances
• Fully paid barista and store management training, with no prior coffee experience required, plus mentoring and training pathways toward a future Store Manager role