Allied Health Reception & Administration Officer

About the role

We are looking for an enthusiastic Allied Health Reception and Administration professional to join our busy North Lakes clinic. This permanent part‑time position (32 hours per week, Monday‑Thursday) offers a dynamic environment where you will be the first point of contact for clients and support our multidisciplinary team.

Key responsibilities

• Manage NDIS and private client bookings and maintain therapist schedules.
• Welcome new client enquiries via phone, email and website, and set up accurate client files.
• Handle wait‑lists, billing, receipting and financial reconciliations.
• Operate reception phones, correspondence and maintain a clean, welcoming reception area.
• Uphold confidentiality, follow practice policies and look for process improvements.

Required profile

• Previous experience in an Allied Health setting (essential).
• Familiarity with NDIS processes and requirements (essential).
• Strong organisational and time‑management abilities.
• Independent worker who also thrives as a team player.
• Passion for delivering excellent customer service.

Required skills

• NDIS administration and booking management.
• Billing, receipting and reconciliation.
• Proficiency with Microsoft Office and clinic management software.

What we offer

• Supportive, collaborative team culture.
• Modern purpose‑built clinic in North Lakes.
• Opportunity to make a meaningful impact on children, adults and families.
• Employee recognition and regular team‑building activities.