Air Operations Operator

About the role

Join Hellmann Worldwide Logistics as an Air Operations Operator in our Bankstown office. You will support the end‑to‑end air freight process, ensuring accurate documentation, smooth cargo bookings, and compliance with customs and safety regulations.

Key responsibilities

• Process and enter operational documents quickly and accurately.
• Liaise with AQIS, airlines, couriers, customs agents, clients and other transport bodies.
• Book cargo space with airlines and arrange third‑party services as needed.
• Inspect dangerous‑goods documentation and cargo where applicable.
• Raise permits, quotations, and client invoices; process creditor invoices.
• Participate in Quality Assurance activities with AQIS and manage document change requests.
• Take corrective actions to prevent non‑conformances and inspect freight inbound and outbound.

Required profile

• Minimum 1 year experience in a similar air operations or logistics role.
• Strong communication skills and high attention to detail.
• Professional presentation and a passion for delivering exceptional customer service.

Required skills

• Cargowise (experience desirable)

What we offer

• Competitive remuneration package with bonus structure.
• Supportive leadership team and strong company culture.
• On‑site parking and a collaborative workplace environment.