Administration Officer / Medical Secretary

About the role

Icon Cancer Centre Toowoomba is looking for an Administration Officer / Medical Secretary to join its administration team and support a large group of doctors each day. This is a casual position based at the centre, located within St Andrew's Toowoomba Hospital, which provides radiation oncology services to residents of the Darling Downs, Western Downs and the greater Southwest Region.

Key responsibilities

• Work in the main reception and practice, with rotating duties of front reception and early and late shifts
• Answer telephone calls and respond to enquiries
• Collect payments from patients after their appointments
• Prepare doctor clinics so that patients' test results are available on the day
• Welcome patients, collect and enter their personal details, and ensure referrals are up to date
• Check and update patient details regularly, mark patient arrivals and manage the waiting room
• Liaise with patient admission teams on changes of treatment and eligibility
• Maintain and manage patient information

Required profile

• Experience with Medicare, DVA and private health insurance
• Excellent organisational and time management skills
• Exceptional communication and interpersonal skills
• Ability to deliver excellent client service to internal and/or external clients
• Basic knowledge of medical terminology

Required skills

• Proficiency in Microsoft Office, particularly Word and Excel