Administration Coordinator

About the role

As an Administration Coordinator at JLL, you will lead the administrative backbone of a busy retail centre, overseeing operational, financial and tenant administration functions to ensure seamless property performance.

Key responsibilities

• Lead front‑of‑house operations and reception, coordinating communications between security, cleaning staff, tenants and contractors.
• Manage tenant and contractor records across multiple systems, maintaining leases, licenses, bank guarantees and compliance documentation.
• Oversee the monthly rent roll and billing process, monitor rent reviews, pursue arrears and ensure accurate billing of recoverable costs.
• Direct accounts payable, including invoice coding, purchase order creation, vendor payment monitoring and monthly accruals.
• Administer lease processes, monitor expiries, issue statutory notices and conduct tenant reconciliations.
• Draft centre communications, memos and newsletters for management approval.
• Ensure vendor performance and contract compliance, coordinating re‑procurement as needed.
• Maintain the Centre Procedures Manual, office archives and databases to support efficient operations.
• Support marketing by coordinating promotions and conducting visual inspections of the property.

Required profile

• Proven experience in senior administration roles within retail property management or commercial real estate.
• Strong financial management skills, including rent roll oversight, lease administration and accounts payable/receivable.
• Excellent organisational and time‑management abilities with a track record of meeting tight deadlines.
• Outstanding interpersonal and communication skills for building relationships with tenants, vendors and internal teams.
• Strategic, solution‑focused mindset with leadership qualities to coach and empower team members.

Required skills

• Advanced proficiency in Microsoft Excel.
• Experience with property management systems.

What we offer

• Employee discounts on fitness, wellbeing and other brands.
• 18 weeks paid maternity leave.
• Private health insurance discounts.
• Active social club and employee assistance program.
• Novated lease for EV cars.
• Paid time off for volunteer work.
• Career opportunities with Australia’s #1 commercial real estate firm.