Account Manager – Retail Safari Field Sales Program

About the role

We are looking for an experienced Account Manager to lead our Retail Safari Field Sales Program. The hybrid role allows you to work from home or from our Sydney office while overseeing client relationships, operational delivery, and team performance.

Key responsibilities

• Own and manage end‑to‑end client relationships, acting as the primary point of contact and conducting regular performance reviews.
• Deliver against revenue, sales and KPI targets; manage budgets, invoicing, forecasting and financial reporting.
• Oversee daily program performance, ensure compliance with internal policies and client requirements, and drive continuous improvement.
• Lead, coach and develop the program team, fostering a high‑performance culture aligned with Retail Safari values.
• Identify and implement initiatives to improve efficiency, sales outcomes and overall business performance.

Required profile

• Minimum 3 years experience managing client programs or accounts.
• Strong stakeholder management and relationship‑building abilities.
• Proven leadership experience with a track record of driving team performance.
• Excellent financial and commercial acumen, including budgeting and forecasting.
• High attention to detail, strong organisational skills and advanced communication abilities.

Required skills

• Advanced Microsoft Excel
• Advanced Microsoft Word
• Advanced Microsoft PowerPoint
• Advanced Microsoft Outlook