Aboriginal Victim Engagement Officer, Children's Court

About the role

The Department of Justice and Community Safety is recruiting an Aboriginal Victim Engagement Officer for its Victims, Redress and System Reform (VRSR) service, which supports victims of crime across Melbourne's Children's Courts. The role is fixed-term, full-time until June 2028, based in the CBD with work across Melbourne's courts, and is paid $81,496-$98,955 per year plus superannuation. It is a prioritised role for Aboriginal and/or Torres Strait Islander people under the Equal Opportunity Act 2010, and a Certificate of Aboriginality is needed before an offer is made.

Key responsibilities

• Provide sensitive support in person and by phone, with care for each victim's experience of trauma
• Connect victims with appropriate services and explain their options for restorative justice
• Build strong relationships with Aboriginal communities, court staff and victim support services
• Help the team provide culturally safe support that responds to each victim's needs
• Keep accurate records and share advice to improve victim support

Required profile

• Ideally a relevant tertiary qualification and at least two years' experience delivering services or supervising staff; no mandatory qualification is required
• Knowledge of Victorian Aboriginal communities, their cultures and the issues affecting them
• Experience providing ongoing support to victims of crime, including Aboriginal victims
• Priority consideration for Aboriginal and/or Torres Strait Islander applicants, who must hold a Certificate of Aboriginality

Required skills

• Understanding of youth justice, the Children's Court, victim support services and relevant laws
• Clear, sensitive communication with Aboriginal people, active listening and handling difficult conversations

Applicants submit a resume and covering letter through the online application form; pre-employment checks may include national police checks and misconduct screening. Applications close 17 November 2026.