Waiting List Officer (Reliever) - Elective Surgery

About the role

The Waiting List Officer manages patients on the Elective Surgery Waiting List from a clerical perspective, within the guidelines of the Department of Health Elective Surgery Access Policy. The role provides efficient administrative support to the team and works closely with the Surgical Liaison Nurses so that patients are safely prepared for their elective procedure. It is a fixed-term, full-time position in Fitzroy, Monday to Friday until June 2027.

Key responsibilities

• Receive and process waiting list forms from specialist clinics, private rooms and other areas of St Vincent's within the time frame set out in the DHHS Elective Surgery Access Policy.
• Create, record and update the Waiting List Screen on the Patient Administration System (PAS) accurately.
• Contact patients and schedule their admission for procedures.
• Schedule appointments such as pre-admission clinic, anaesthetic clinic, perioperative medicine unit (PMU) clinic and any associated investigations requested by the SLN or unit.

Required profile

• Relevant experience in administration in a healthcare role.
• Current national criminal history check, or willingness to obtain one.
• Willingness to complete mandatory immunisations, including the flu vaccine, and to meet the Victorian government COVID-19 vaccination direction.

Required skills

• Experience with patient administration systems.
• Working knowledge of Microsoft Office, including Outlook, Word, MS Teams, SharePoint and Excel.

What we offer

• Salary classification HS1-HS17 ($60,780.72 - $67,194.40 per annum, pro rata) plus an over award of $4.47 per hour.
• Salary packaging.
• Wellbeing initiatives, confidential employee counselling and a culture of continuous improvement.
• Professional development opportunities.

Applicants submit a resume and cover letter; shortlisting starts immediately and the closing date is 29 November 2026.