Travel Sales Consultant - Fiji Holidays

About the role

A specialist travel company that creates tailored Fiji holidays for Australian travellers is looking for a Travel Sales Consultant. The role manages its own portfolio of Fiji holiday enquiries from first contact through to confirmed booking, converting genuine enquiries into sales with a high standard of service. It is not an order-taking or call-centre role. The position is remote work from home, with the Brisbane office open one day per month.

Key responsibilities

• Respond to new Fiji holiday enquiries, qualify client requirements, preferences and budget, and recommend suitable resorts and holiday combinations
• Prepare detailed, tailored quotations and sell flights, accommodation, transfers, meal plans and other holiday components
• Follow up quotations and work enquiries through the sales pipeline to secure bookings
• Liaise with Fiji resorts, airlines, transfer operators and other suppliers
• Manage amendments and client requests, keep accurate booking and client records, and work with administration and finance once bookings are confirmed
• Build relationships with repeat clients, generate future business and achieve agreed sales and commission targets

Required profile

• Previous experience as a leisure travel consultant with a proven track record in sales and conversion
• Experience selling Fiji or South Pacific holidays (highly regarded but not essential)
• Commercial mindset, strong sense of ownership and accountability, and strong follow-up habits
• Exceptional accuracy with pricing, bookings and documentation
• Ability to organise yourself, prioritise independently and manage a busy pipeline of enquiries
• Proven reliability working remotely, with good judgement on what to escalate
• Excellent written and verbal communication, confident dealing with clients by phone and email

Required skills

• Travel reservation systems, airfare construction and GDS (advantageous)

What we offer

• Base salary of $65,000 plus super, with an annual sales incentive and uncapped profit share; expected earnings around $76,300 at target and $83,300 for a high performer, all plus super
• Education leave and paid contributions to courses
• Fiji product training and professional development
• Small, hardworking team and a great team environment
• Direct resort relationships and specialist rates available