Trade Counter Assistant - Plumbing, Newcastle

About the role

Reece Plumbing is hiring a Trade Counter Assistant for its branch in Newcastle. As part of the Branch Staff team, you will help plumbers and other tradespeople get the products they need for building and renovation projects and help keep the branch running smoothly. The role sits within a talent hub designed to fast-track development and build the skills needed for future leadership positions.

Key responsibilities

• Provide customer service and product information
• Provide quotes in person and over the phone
• Carry out pick-and-pack and stock control
• Maintain a safe, organised and welcoming branch environment
• Make deliveries to customers using a company vehicle
• Take part in on-the-job training and develop operational and commercial skills

Required profile

• Previous experience in retail sales or leadership, enjoying helping customers face to face and by phone
• Clean, valid driver's licence and willingness to work various shifts, including weekends
• Tech-savvy and ready to learn new systems
• Leadership potential and a growth mindset, wanting to develop a career locally or within the wider network

What we offer

• Performance-based bonuses
• Continuous learning and development programs
• Discounts for bathroom or kitchen renovations
• Reece Boost, with cashback and discounts on groceries, fuel, insurance and travel

Applicants are invited to a short, relaxed chat interview of about 15-20 minutes after applying.