Technical Support Officer, Humanities, Education & Arts

About the role

Western Sydney University is seeking a Technical Support Officer for its Humanities, Education & Arts team in Teaching & Research Technical Services. The role provides adaptable technical support for teaching and research across a multidisciplinary portfolio that may include creative arts, photographic and digital media, game development and PDHPE. It is based at the Parramatta South campus, with flexibility to work at other campuses depending on operational needs.

Key responsibilities

• Prepare practical teaching spaces, materials and equipment, and help maintain specialist facilities, software and technologies.
• Promote safe use of laboratories, studios, workshops and other practical environments by completing risk assessments, maintaining safety documentation and supporting the handling, storage and disposal of hazardous materials.
• Develop and maintain standard operating procedures, contribute to audits and stocktakes, and assist with minor equipment and consumable purchases.
• Provide clear technical and safety guidance to students, academic staff and professional staff.
• Maintain risk assessments, Safety Data Sheets, chemical inventories and standard operating procedures.
• Complete audits, stocktakes and corrective actions accurately and within required timeframes, and contribute to continuous process improvement.

Required profile

• Undergraduate degree in humanities, arts or education, or an equivalent combination of education, training and experience.
• Experience providing technical support in specialist humanities or arts-based facilities and environments.
• Experience preparing practical teaching spaces such as laboratories, studios and workshops.
• Well-developed organisational skills, including prioritising competing tasks and meeting deadlines.
• Strong written, verbal and interpersonal communication skills.
• Experience working with chemicals, dangerous goods or biologically hazardous materials.

What we offer

• Salary of HEW Level 5 ($87,065 - $98,462 per annum) plus 17% superannuation and leave loading.
• Staff-only products and offers with selected banking partners, and salary sacrifice options for onsite parking.
• Free Employee Assistance Program, annual flu vaccination, Fitness Passport membership and discounted private health cover.
• Onsite childcare with long day care and early learning services at several campuses, with possible discounts and salary packaging.

Applications are made through the University's online recruitment system, which includes screening questions; only online applications are considered. Working rights in Australia must be provided at the time of application. The closing date is 12 November 2026.