Technical and Compliance Trainer

About the role

We are looking for an enthusiastic Technical and Compliance Trainer to lead the training, assessment, and skill development of our Service Technicians. You will work closely with the National Training & Field Assessment Manager and the broader Technical Training and Service Team to develop and implement effective local processes and training materials.

Key responsibilities

• Plan, coordinate and deliver technical training for Technicians, Agents and Managers across multiple locations.
• Develop, update and share SOPs, best practices and technical documentation, and conduct competency assessments and on‑site work audits.
• Provide technical advice and field support to installers, technicians, Field Managers and Agents, including regular travel for training and support.

Required profile

• Previous experience facilitating training and conducting assessments in a service or field environment.
• Demonstrated technical background in mechanical or electrical systems and confidence in public speaking.
• Ability to mentor, coach and build lasting relationships to promote behavioural change.

Required skills

• Mechanical systems knowledge
• Electrical systems knowledge
• Proficiency with Microsoft Office, especially Word and PowerPoint

What we offer

• Fully maintained company vehicle, laptop and mobile phone
• Access to discounted health insurance and wellbeing programs
• Peer‑to‑peer recognition awards and WhereFit membership discounts