Team Leader - Birthing in Our Community (BiOC)

About the role

ATSICHS Brisbane delivers culturally safe health and community services for Aboriginal and Torres Strait Islander peoples in the Brisbane and Logan regions. The BiOC Team Leader supports the Program Manager in implementing the Jajumbora BiOC Model of Care by managing and coordinating the Family Support Workers (FSWs) within the Hub. It is a hands-on, permanent full-time role involving direct engagement with staff and clients to deliver culturally informed maternal and child health services.

Key responsibilities

• Establish and maintain regular reporting on client records, audit FSW caseloads and run high-risk case conferences
• Lead incident debriefing and provide monthly supervision sessions with FSWs
• Develop Professional Learning Plans, coach team members and foster a positive team culture
• Maintain accountability for scheduled tasks in LogiQC and support a continuous improvement model
• Oversee daily implementation of the BiOC Model of Care and adapt it to community needs and feedback

Required profile

• Bachelor's degree or diploma in Social Work, Human Services, Psychology, Sociology, Criminology, Counselling or a related field, with at least 5 years' experience in Child Protection, Family Support, Youth Support or similar
• Demonstrated experience overseeing and coordinating case management processes
• National Police Certificate, current Working with Children's Card (Blue Card) or eligibility to apply, driver's licence, evidence of work rights and Category A immunisations

Required skills

• Ability to lead, guide and manage people, including cultural change and change management
• Performance-driven work meeting month-to-month program targets
• Desirable: qualifications or experience in maternal, child health or family services, program development, and knowledge of Brisbane and Logan services

What we offer

• Starting salary of $113,313 plus 12% superannuation
• Company laptop and mobile phone, fringe benefits up to $2,649 per FBT year and flexible rostering or 9-day fortnight options
• Training, learning and development (including LinkedIn Learning) and career progression
• Employee Assistance Program, annual staff gathering and team events