Systems Administrator

About the role

Kapsch is seeking an experienced Systems Administrator to join its Melbourne team on a full‑time permanent basis. You will manage complex infrastructure projects within the transport industry and act as a Level 2 escalation point.

Key responsibilities

• Act as Level 2 escalation for infrastructure troubleshooting, diagnostics and remediation.
• Serve as Subject Matter Expert for security hardening, vulnerability management, baselining cycles and software upgrades.
• Manage and maintain servers, virtual machines, hypervisors, storage systems, networks and supporting software across multiple locations.
• Ensure systems align with cybersecurity requirements, patching schedules and certificate management.
• Define and update system manuals, configuration baselines and operational procedures.
• Participate in planning and scoping of new system implementations and operational transitions.
• Provide occasional after‑hours support and take part in a rotating 24/7 on‑call roster.

Required profile

• Tertiary qualification in IT, Computer Science, Software Engineering or similar (preferred).
• 5+ years’ experience in infrastructure, systems administration or technical operations.
• Strong problem‑solving ability and capacity to work independently in a live operational environment.
• Willingness to participate in a 24/7 rotational roster and respond after hours.

Required skills

• Windows Server administration.
• Virtualisation platforms (e.g., VMware).
• Network concepts: LAN/WAN, firewalls, VLANs, routing and security.
• Backup, recovery and monitoring systems.
• Security fundamentals, vulnerability management, patching and certificate handling.
• ITIL Foundation or relevant vendor certifications (preferred).

What we offer

• Hybrid and supportive team environment.
• Continuous learning through various platforms.
• Access to Employee Assistance Programme for employees and families 24/7.
• Paid birthday leave, Christmas special leave and company‑sponsored social activities.