Strategy & Client Insights Analyst

About the role

The Workplace Injury Commission is seeking a Strategy & Client Insights Analyst to shape organisational strategy through evidence‑based insights. You will analyse client feedback, performance data and emerging trends to provide recommendations that inform planning, investment decisions and service improvements.

Key responsibilities

• Analyse quantitative and qualitative data to identify patterns, trends and actionable insights.
• Develop executive‑ready reporting, performance dashboards and strategic insights for senior leaders.
• Lead initiatives to strengthen client feedback mechanisms and integrate stakeholder experiences into service planning.

Required profile

• Highly developed communication and storytelling skills to translate complex data into clear narratives.
• Advanced expertise in management reporting, data analysis and visualisation that influences strategic decision‑making.
• Experience integrating client and stakeholder insights into continuous improvement processes.

Required skills

• Excel
• PowerBI
• SQL
• BI tools
• Statistics and data modelling

What we offer

• Competitive remuneration of $124,552 per annum plus super.
• Generous allowances and reimbursements for study, wellbeing and home‑office working.
• Flexible leave arrangements and 24/7 mental health and wellbeing program for you and your family.
• Supportive work environment with experienced leaders invested in your development.